MASTERCLASS | What they don’t tell you about research
MASTERCLASS | What they don’t tell you about research
Speaker: Josh Morales, Lead Product Researcher at Hotjar. What are you going to learn: In this talk, we're going to explore what research is (and what's not), how to match our methods to the research questions (understanding the trade-offs), and talk about best practices, all while uncovering key information that is often omitted from the…